Cnr Neil & Thomas St, Toowoomba.

info@gardencitytyres.com.au

Logbook Servicing

Terms & Conditions Apply
Please call the office on (07) 4639-2244 for more information.

Log Book Servicing FAQ

A vehicle log book is a guide provided by the vehicle manufacturer’s containing information on the specified or recommended service requirements. It guides your mechanic on exactly what needs attention at that specific service interval. It is also used as a record of Services performed. Completing these services on time helps to preserve your vehicle’s resale value, extend the life of the car and to maintain the warranty.

New Car Log Book Servicing

Many people believe they must go back to a car dealership for New Car Log Book servicing in order to maintain the warranty. Actually, the ACCC has consistently confirmed that under Australian Law, you are free to have your car service carried out by a mechanic or service centre of your choice provided they are qualified to do so.

What is a Vehicle Log Book?

A vehicle log book is a guide provided by the vehicle manufacturer’s containing information on the specified or recommended service requirements. It guides your mechanic on exactly what needs attention at that specific service interval. It is also used as a record of Services performed. Completing these services on time helps to preserve your vehicle’s resale value, extend the life of the car and to maintain the warranty.

Who can Stamp my Log Book?

The logbook in some vehicles includes a box which indicates that it should be stamped by an ‘authorised dealer’. The ACCC has confirmed that even if a log book is labelled in this way, an independent repairer may sign or stamp the relevant page your service log book without it affecting the manufacturer’s warranty, provided they are qualified to do so and that all essential requirements are met.
Garden City Tyre and Mechanical are fully qualified to carry out your log book service and verify your log book service records.
Will having my Log Book stamped enhance my cars resale value?

Evidence of a well-maintained car will usually augur well for upholding resale value.

Who should I choose for my Log Book Service?

When you choose Garden City Tyre and Mechanical Toowoomba for your log book service needs, we will look after you and your car. We have Auto-Tech data training, which ensures continual education and training, keeping our technicians up to date with modern vehicle technologies. We use Reputable branded products, which are subject to stringent manufacturing quality standards to make sure only the best parts are fitted to your car.

New Car Warranty FAQ’s

There is a lot of confusion about new car warranties and consumers rights under the Australian Consumer Laws (ACL). It’s important to remember that regardless of a warranty offered by a business you have automatic consumer guarantees under the ACL that apply to many products and services you buy regardless of any other warranties’ suppliers sell or give you.

What is a warranty?

A warranty is a voluntary promise offered by the person or business who sold the product or service to you. A warranty is in addition to any rights you have under the ACL.

What is a Manufacturer Warranty?

A Manufacturer or Dealer warranty is a promise to the consumer that a vehicle will be free from defects for a certain period of time and that any defects will entitle the consumer to a repair or other compensation. These are offered in addition to your consumer guarantees.

Will Service at a Non-Dealer Workshop Void My Warranty?

No. You do not have to use a Dealer to service your car to protect your new car warranty or your consumer guarantees.

How Does Garden City Tyre and Mechanical Toowoomba Protect My Warranty?

To protect your new car warranty a workshop needs to follow a set of guidelines when servicing your car. These include using quality spare parts from reputable suppliers plus lubricants and fluids that met manufacturer’s specifications. They must conduct the service in accordance with the manufacturer’s instructions and be carried out by staff trained, supervised and suitably qualified.

What if I have a warranty claim?

If you have a warrantable defect it may be a condition of the warranty that any work to rectify it is carried out at the Dealer workshop. Your independent mechanical workshop may also be able to guide you through this process.

What should I do if a dealership denies my warranty?

Check your rights under the ACL and remember that often your consumer guarantees will last longer than a warranty issued by a manufacturer. If a warranty is declined solely on the basis that your car was not serviced by the Dealership or that “non-genuine” parts were used please contact the ACCC on 1300 302 502. Your independent mechanical workshop may also be able to guide you.
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Log book Servicing Toowoomba

As with any product that is sold, each vehicle that leaves the lot comes equipped with a guide from its manufacturer that provides information specific to it. Plenty of drivers never take the time to look through this manual, but within are the recommendations that should be followed to ensure its best performance. Fortunately, professionals that provide logbook servicing in Toowoomba understand that following the guidelines provided enhances their work. Therefore, it makes sense that when you recognise the need for servicing, to seek out a garage that can deliver logbook servicing. At Garden City Tyre & Mechanical, we are the go-to professionals for those that live in Toowoomba, or who feel the need to have their vehicle checked while they are passing through. We offer a wide range of basic servicing as well as logbook servicing, so no matter what you require, you are guaranteed to find high-quality solutions and advice when you drop into us. Our team engages with continuous training and education programs year-on-year because we recognise that there is a need to keep up with the changes in the automotive industry over the past thirty years. Technology never ceases to invent and create new conveniences. As such, we strive to deliver a comprehensive, unrivalled service that will exceed expectations and afford our customers a much more pleasurable driving experience.

How Logbook Servicing Benefits Your Vehicles

We understand that for some drivers they may question whether there is any need to engage with logbook servicing over a regular car service. As Toowoomba’s preeminent service centre, the team here at Garden City Tyre & Mechanical believes that each car should be assessed on its individual merits. However, we appreciate the wealth of insight and information provided in the logbook, and so, to keep your car working at its optimum performance, the logbook service is a superior choice. Anyone that chooses to opt for this service inevitably extends the life of their car. This is achieved through regular maintenance of essential moving parts and making adjustments to ensure that the overall performance of the vehicle is maintained. Few customers truly appreciate the true value of a regular service of this nature, which can bolster their fuel efficiency standards and save them money in the long run. Think about any time that you sold a car in the past or any occasion where you viewed a car intending to buy it. We expect that you or the prospective buyer asked about the service history. Considerable value is placed on cars that have a full-service history readily available since it speaks to the condition of the car and the commitment of its owner to ensuring it was maintained at its best. Therefore, having a full-service history that shows a commitment to logbook servicing will help you sell your car at a more favourable price.

We Only Use Reputable Branded Products

At Garden City Tyre & Mechanical, given that the ACCC states that there is no legal requirement to return to a franchisee dealership to preserve your manufacturer’s warranty, we invite those that wish to tap into a team of highly trained professionals that can provide comprehensive logbook servicing in Toowoomba to make their way to our location on the corner of Neil and Thomas Street. We only use reputable branded products and we encourage you to browse the superb testimonials and reviews that past customers have left online. Rest assured, in our hands your car will benefit from a standard of service that will exceed expectations. At Garden City Tyres, We provide high-quality branded car tyres, 4×4 tyres & wheels for your vehicles. In addition to this, We are the highly recommended & professional brake repairs, suspension, diesel mechanics in Toowoomba. Call us on (07) 4639 2244 to discuss your requirements with our team. Read Less